Learn how to communicate effectively to achieve best results: --Promote open and honest communication. --Share information, not gossip. --Build collaborative relationships. --Resolve conflict productively. --Create a warm welcome. --Kanopy.

Many leaders are convinced they have an open environment that encourages employees to speak up and are shocked when they learn that employees are holding back. Employees have ideas and want to be heard. Leadership wants to hear them. Too often, however, employees and leaders both feel that no one cares about making things better. The disconnect typically only widens over time, with both sides becoming more firmly entrenched in their viewpoints. From...

As work increasingly cuts across boundaries, it's necessary for you to influence people at all levels of your organisation in order to get your job done. Whether it's your boss (or your boss's boss!), peers or direct reports, Carole Robin describes how to use the law of reciprocity and the theory of exchange to create the currencies that matter to potential allies and create win/win solutions. Dr. Robin explains how the effective use of in uence helps...

Program highlights: Generating a "noble cause" to find, motivate and retain the best employees. How to instill and channel a winning culture. Why acquisitions fail and how to make them succeed. "If you can see it, you can be it." Based on 25 years of experience in Silicon Valley, David DeWalt's first principle for building a successful enterprise is to communicate a strategic vision capturing employee loyalty by framing it as a noble undertaking....

Christian Gillette is approached by a shadowy group representing vast wealth and vague motive. They're a politically conservative alliance interested in a partnership with Gillette's company, Everest Capital. Then he's contacted by a charismatic liberal politician named Jesse Wood, who is about to announce his candidacy for president; Wood and his advisors want Gillette to run for vice president. Skeptical of both offers, Gillette tries to discern...

"Alex Vogel has always been a high achiever who lived her life by the book--star student and athlete in high school, prelaw whiz in college, Harvard Law School degree. Accepting a dream offer at the prestigious Manhattan law firm of Klasko & Fitch, she promises her sweet and supportive longtime boyfriend that the job won't change her. Yet Alex is seduced by the firm's money and energy ... and by her cocksure male colleagues, who quickly take notice...

Leadership is not about titles, status, and wielding power. A leader is anyone who takes responsibility for recognizing the potential in people and ideas, and has the courage to develop that potential. When we dare to lead, we don't pretend to have the right answers. We stay curious and ask the right questions. We don't see power as finite and hoard it. We know that power becomes infinite when we share it with others. We don't avoid difficult conversations...

Three award-winning advertising executives prove that in business, Sacred Cows deserve to die.Don't get us wrong. While the authors have nothing against cows in general-they love steak-they do have a problem with Sacred Cows. Blindly doing things because...well...that's the way they've always been done. Formulas may be comforting, but they rarely work in the real world. For example:-Always Trust Your Research. BANG. Research should be used to demystify...

"Unconscious bias affects everyone. It can look like the disappointment of an HR professional when a candidate for a new position asks about maternity leave. It can look like preferring the application of an Ivy League graduate over one from a state school. It can look like assuming a man is more entitled to speak in a meeting than his female junior colleague. Meant for every manager who wants to understand and move past their own preconceived ideas,...

Peter Gibbons is a cubicle slave at Initech Corporation, who tires of mind-numbing corporate life and actively tries to get fired. Instead, his "straight-shooting" attitude gets him promoted, where he can play out his grand embezzling scheme.