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"Zig Ziglar shows readers how to get the most out of themselves and others by developing people management skills. He reveals the qualities of good leadership and provides specific solutions for overcoming and correcting poor management practices. Rich with anecdotes and vivid illustrations, Top Performance provides specialized instruction for improving relationships with supervisors, coworkers, and subordinates to achieve maximum effectiveness in...
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Leaders! Are you facing a storm of change in your workplace?
Are your people anxious, confused, distracted, resistant or angry as they grapple with uncertainty?
Do you spend your days trying to implement and defend changes you can't control and may not even agree with?
Leadership is about people. Yet many leaders find themselves responsible for implementing change without ever being taught the foundations of HOW to support and lead people THROUGH...
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Persuade, Don't Push! Surely, readers know plenty of people who need to make a change, but despite the most well-intentioned efforts, they resist because people fundamentally fear change. As a salesman, father, friend, and consultant, Rob Jolles knows this scenario all too well. Drawing on his highly successful sales background and decades of research, he lays out a simple, repeatable, predictable, and ethical process that will enable readers to lead...
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For close to three decades, “Fundamentals of Project Management” has helped people tackle the complexities of the job. Succinct and easy to read, the book simplifies concepts, answers questions, and helps tame the chaos that can erupt as projects move from planning to completion.
The Sixth Edition of this trusted bestseller offers the practical guidelines and tools project managers have come to expect, along with new information explaining changes...
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Your stomach's churning; you're hyperventilating -- you're in a badly deteriorating conversation at work. Such exchanges, which run the gamut from firing subordinates to parrying verbal attacks from colleagues, are so loaded with anger, confusion, and fear that most people handle them poorly: they avoid them, clamp down, or give in.
But dodging issues, appeasing difficult people, and mishandling tough encounters all carry a high price for managers...
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DON'T LET YOUR WRITING HOLD YOU BACK.
When you're fumbling for words and pressed for time, you might be tempted to dismiss good business writing as a luxury. But it's a skill you must cultivate to succeed: You'll lose time, money, and influence if your e-mails, proposals, and other important documents fail to win people over.
The HBR Guide to Better Business Writing, by writing expert Bryan A. Garner, gives you the tools you need to express your...
27) The First Minute
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Learn the simplest way to improve your business communication skills. There is no fluff and no vague advice, just practical step-by-step methods you can start using today. This multi-award-winning book teaches specific methods for better business conversations, emails, meetings, interviews, and more. Check out the reviews to hear from the real people this book has helped. Communication should be clear and concise, and we should get to the point quickly....
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This user-friendly book is filled with guidelines to help you write performance objectives, reviews, appraisals, and other performance documentation. The book's tips and tools help you find language that's clear, descriptive, objective, and acceptable in today's workplace. Examples, questions, and activities will help you learn on your own, with your team, or with others in your organization.
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In Am I Making Myself Clear?, business leader and author Terry Felber shares the secrets of the world's greatest communicators, equipping readers to do everything from participating in a meaningful conversation to successfully consummating a business discussion. Through ten essential skills, including such concepts as the Art of Unspoken Language, the Art of Encouragement, and the Art of Problem Solving, he shows readers how to achieve real communication....
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The most successful leaders are story¬tellers. By mastering business storytelling, they achieve extraordinary business results. As a modern-day leader, you know you should develop this skill, but you don't have the time to do this in an ad-hoc way. What you need is a practical, reliable method to follow, one that will allow your business to reap the benefits of storytelling as soon as possible. In Putting Stories to Work, Shawn Callahan gives you...
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The second edition of the essential guide, updated with new research and observations to help twenty-first century organizations create models for effective collaboration.
Collaborative skills have never been more important to a company's success and these skills are essential for every worker today. Radical Collaboration is a how-to-manual for creating trusting, cooperative environments, and transforming groups into motivated and empowered teams....
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Who will benefit from reading Caring?
• Owners, boards of directors and key influencers in the ownership and management of health clubs, gyms, athletic clubs, country clubs, YMCAs, JCCs, boutique studios, specialty gyms (martial arts, gymnastics gyms, cheer gyms, dance studios, etc.) and senior/active older adult centers. This book will provide a comprehensive overview of the essential ingredients that go into club management, including many intangibles...
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People buy more and buy more happily when in good humor. Understanding humor and being able to effectively use it for your sales and persuasion purposes is a powerful advantage--for any speaker, salesman or writer." Drawn from 30 years' experience as a popular professional speaker, author of 13 books, columnist and advertising copywriter, Dan Kennedy looks at humor as an instrument of persuasion and influence. Anyone--amateur--or pro--who must stand...
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What is worse than having a high-stakes conversation? Avoiding one.
By our basic nature, many of us have difficulty handling emotionally charged conversations. Our capacity to manage emotions, handle conflict, and communicate authentically is not innate - it must be learned.
Meaningful Alignment will provide you with well-defined, practical, and effective tools to manage your emotions and deftly facilitate the emotions of others during a tough conversation....
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Up-to-date, comprehensive coverage of the Oracle database and business intelligence tools
Written by a team of Oracle insiders, this authoritative book provides you with the most current coverage of the Oracle data warehousing platform as well as the full suite of business intelligence tools. You'll learn how to leverage Oracle features and how those features can be used to provide solutions to a variety of needs and demands. Plus, you'll get valuable...
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How Leaders overcome the REAL obstacles gives aspiring business women and men insights and practical tools to overcome the very common hurdles they typically face when working and living in a stereotypical business environment. This book introduces to the wider world, proven models that when followed, will transform the mind-set and the way of working for the individual. By acknowledging their hidden desires to live life to the full and unlocking...
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Aún cuando permanezcan callados, herméticos, tímidos e inexpresivos, todos los individuos transmiten "algo", desde su esencia particular y única.Incluso dormidos, quietos, distantes o de espaldas, siempre infunden parte de sus vidas en las otras personas a su alrededor. Tan solo con el milagro permanente de respirar, proyectan una imagen. Un clima interior que trasciende y revela el "aire" personal. Nadie sabe cómo llamarlo, pero es evidente...
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The magical moments that turn your followers into fans.
Customers, followers, subscribers.
It's easy to just look at the numbers. How many likes? How many purchases? How many email subscribers?
But as entrepreneurs, we have to remember that there are people behind all that data. People who are looking to us to be a leader, to give advice, and to care. They are looking for trustworthy tools and resources, and for someone to help them to achieve their...
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Save The Drama For Your Mama! is an easy to read, straight to the point book for leaders (formal or informal) that are looking for a toolbox to help them manage change and navigate drama within their organization. Whether leaders are trying to manage change, implement personal accountability, stem gossip, or manage expectations, this book will provide practical tips and tactics to manage the drama in any organization - large or small.
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