Catalog Search Results
Learn and improve skills across business, tech, design, and more. Includes 10,000+ on-demand video courses in multiple languages.
Author
Language
English
Description
This informational guide will is an excellent read for those ready to jolt their team out of the everyday work routine, and get them shaken up and working together! With examples, testimonials, and explanations, your team can come together as one to make your workplace a trusting, and productive environment.
Author
Language
English
Description
As customers or consumers, we expect quality products and quality services, getting value for our money. For producers or service providers, it is a challenge to satisfy customers and also take care of other stakeholders. In the last few decades we have seen several quality models and frameworks. Organizations see another challenge in implementing those frameworks effectively. Three basic parameters of quality are products (technology), processes...
Author
Language
Español
Description
John C. Maxwell, el experto en liderazgo, conferenciante y autor internacionalmente reconocido, ha tomado este éxito de ventas de un millón de ejemplares y lo ha hecho aún mejor.
Si nunca ha leído Las 21 leyes irrefutables del liderazgo, se ha perdido uno de los libros de liderazgo más vendidos de todos los tiempos. Si ha leído la versión original, le encantará esta nueva versión ampliada y actualizada.
Esta edición revisada se mantiene...
Author
Language
English
Formats
Description
"We all need mentors. Here are more than 100 of the world's best. When facing life's questions, who do you turn to for advice? We all need mentors, particularly when the odds seem stacked against us. To find his own, four-time #1 best-selling author Tim Ferriss tracked down more than 100 eclectic experts to help him, and you, navigate life. Through short, action-packed profiles, he shares their secrets for success, happiness, meaning, and more. No...
Author
Language
English
Description
This book provides a fundamental introduction to the concepts of lean enterprise and Six Sigma to executives, personnel new to quality, or organizations interested in introductory information on quality and process improvement. It is intended to be a helpful guide on implementing and optimizing an integrated Lean Six Sigma approach focused on realizing return value and bottom line impact. The principles of Lean and Six Sigma are introduced and discussed...
Author
Series
Language
English
Description
Measure and improve your company's performance
This book is a practical and accessible guide to understanding and implementing benchmarking, providing you with the essential information and saving time.
In 50 minutes you will be able to:
• Understand the different types of benchmarking and choose the best one for your company
• Catch up with the competition by comparing their processes to your own and identifying the best practices
• Use...
Author
Language
English
Description
A comprehensive guide for Quality Management Principles Quality Management Systems (QMS) is a globally recognized standard to manage systems, processes, and resources, effectively and efficiently. Incorporating the Seven Principles of Quality Management is essential to drive the leadership, culture, and achieve business excellence. This book draws bodies of knowledge of management methodologies, principles, business models, frameworks, and case studies...
Author
Language
English
Description
Is your organization's level of innovation where you think it should be today?
Now is the time to shape your future through innovation management. This book provides a wealth of information, tools, techniques, models, approaches, and methodologies that are all specifically designed for excellence in innovation, solution generation, and execution.
Within these pages you will find innovation concepts, methods, and case studies that build upon the...
Author
Language
Español
Description
Brian Tracy y Margarita Pasos combinan su experiencia para acortar tu camino al éxito y darte los principios que les han permitido a ambos ser conferencistas internacionales, tener negocios exitosos y superar toda clase de obstáculos en el camino.
Pasos de gigante es la guía que necesitas para actualizar tu mentalidad y tener la actitud que hace que cualquier persona se convierta, rápidamente, en un ganador. En este libro, Brian y Margarita ayudan...
Author
Language
English
Description
While the Baldrige Criteria for Performance Excellence are one of the most widely known assessment frameworks in the world, interest in the Criteria has ebbed and flowed over the years. In part this may be due to the fact that applicants are often on their own when it comes to determining how to use the Criteria and award programs in an efficient and effective manner. This difficulty is somewhat by design, since the Criteria are non-prescriptive....
Author
Language
English
Description
The true qualities of leadership
In many leadership books, the lessons have come from overseas studies and examples. From a New Zealand point of view it is easy to find concurring examples in our own industry. This has led to an interesting question. Where do we differ? The answer is simple—our culture.
Our culture is influenced by the large number of different races that make up our work force. New Zealand has an abundance of Polynesian employees...
Author
Language
English
Description
This best-seller prepares auditors to conduct internal audits against quality, environmental, safety, and other audit criteria. This handy pocket guide covers all the steps necessary to complete an internal audit, from assignment to follow-up. New and updated chapters reflect new techniques to address vague requirements, more illustrations and examples, ISO 19011 thinking, and verification of auditee follow-up actions. This condensed, easy-to-read...
Author
Language
English
Description
Best-selling author J.P. Russell focuses on the methods and techniques of conducting internal and external process audits. Learn how to evaluate process controls, use process flow, turtle, spider and tree diagrams, verify process conformity and effectiveness, and compose an audit report assessing compliance, controls, risk and process optimization. This guide is ideal for individuals who have a general understanding of auditing techniques and is written...
Author
Language
English
Description
Most organizations' change efforts focus solely on eliminating waste in specific departments. While this "lean paradigm" is a good place to start, true enterprise transformation goes much further. Based on years of research and implementation, Beyond the Lean Revolution provides a road map for achieving the kind of future-oriented results that enhance value to stakeholders. Authors Deborah Nightingale and Jaykanth help readers achieve this by asking...
Author
Language
English
Description
Six Sigma Black Belts are expected to have the skills of a good experimenter, possessing both a deep understanding of statistics and a knowledge of the industry in which they work. This book is written for the Six Sigma Black Belt who needs an understanding of many statistical methods but does not use all of these methods every day. It is intended to be used as a quick reference, providing basic details and formulas.
The methods presented here are...
Author
Language
English
Description
Italian brands are known to create some of the most premium, sought-after products in the world. Learn to compete in the modern marketplace using the proven business principles that Italian brands have been employing for generations.
While it is no secret that Italians create superior products that both withstand the threat of ongoing competition and stand the test of time, the specific business principles that have led to such tried and tested successes...
Author
Language
English
Description
Each of us has our own set of dangers (things we're afraid of losing), opportunities (the possibility of gaining something), and strengths (our unique skills and experience). I call these our "D.O.S." issues, and I'll show you how to use them every day as your key to never-ending growth.
This also gives you a repeatable way to gain insight into what matters most to your clients and prospects, and cultivate a growth-focused relationship with them....
Author
Language
English
Description
Dr. Taguchi's comprehensive system of quality engineering is one of the great engineering achievements of the twentieth century. In this pioneering work, Dr. Taguchi uses easy to understand examples to show engineers and managers how to bring the immense power of his quality engineering methods upstream to develop the robust technologies that are essential for rapidly creating new product, refining existing ones, and manufacturing higher quality products...
Author
Language
English
Description
This book is an introduction to developing and implementing a successful program in the domain of sustainability and social responsibility. The reader is exposed to financially, environmentally, and socially responsible objectives that are supported by strategies and achieved by clear tactics that have measurable outcomes.
The reader is introduced to methods of implementing technologies and practices and will also learn how to measure the consequent...
In Interlibrary Loan Catalog
Didn't find what you need? Items not owned by MetroShare Consortium can be requested from other Interlibrary Loan Catalog libraries to be delivered to your local library for pickup.
Didn't find it?
Can't find what you are looking for? Try our Materials Request Service. Submit Request