No importa si es gerente de una prestigiosa compania, o bien, jefe o jefa de hogar; normalmente la clave del éxito ésta en la capacidad que tenga para influir en las personas que estan a su alrededor. John Maxwell ensena formas simples y perspicaces para interactuar de manera más positiva con los demás. Al poner en marcha sus ensenanzas: Los gerentes veran que sus empleados responden con un entusiasmo renovado; Los padres estableceran vinculos...

Renowned customer experience expert Shep Hyken explains how consistently amazing customers through stellar service can elevate your company from good to great. All transformations require a role model, and Shep has found the perfect role model to inspire your team: Ace Hardware. Ace was named as one of the top ten customer service brans in America by Businessweek and ranked highest in its industry for customer satisfaction. Through revealing stories...

Dorry Chandler is a journalist who has always had a taste for mysteries. Curious about the strange rock her son has found, she takes it to Dylan Langford, an expert on antiquities who works at the Denver Museum of Nature and Science. When the language inscribed on the artifact is translated, a far-reaching mystery begins to unravel. This normal familys' life becomes anything but normal as each piece of evidence sheds additional light on the objects...

"From entrepreneur and celebrity hairstylist Jen Atkin comes a smart and spirited guide to finding your voice and creating the life and career you deserve--along with a behind-the-scenes look into Jen's own wild and wonderful road to success." -- inside front jacket flap. "From celebrity hairstylist, social media influencer, and entrepreneur Jen Atkin comes a book not just about hair and fame, but how to forge your own path and succeed in business...

Chronicles the life of a young man whose struggle for success threatens his personal happiness.

A professor of linguistics paints a controversial portrait of defeatism and pessimism in black America that threatens to hold young African Americans back.

For the Seven Oaks friends, there is always something to do. Whether they're singing along with Pokey Porcupine's harmonica or playing soccer with Jumper Rabbit, everyone is having fun and learning all sorts of things. These seven stories show how practicing the 7 Habits makes this possible for the whole Seven Oaks Community. From learning how to take charge of their own lives to discovering how balance is best, the Seven Oaks friends have tons of...