"It's 1988. The CD has arrived. Sales of the shiny new disks are soaring on high streets in cities across the country. Meanwhile, down a dead-end street, Frank's music shop stands small and brightly lit, jam-packed with records of every kind. It attracts the lonely, the sleepless, the adrift. There is room for everyone. Frank has a gift for finding his customers the music they need. Into this shop arrives Ilse Brauchmann - practical, brave, well-heeled....

The manager of a struggling record store is desperately trying to avoid a corporate takeover by the mega-chain Music City, while handling the problems of his teenage workers.