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English
Description
You have to talk with a colleague about a fraught situation, but you're worried that they'll yell, or blame you, or shut down. You fear your emotions could block you from a resolution. But you can communicate in a way that's constructive--not combative. Difficult Conversations walks you through:
Uncovering the root cause of friction
Maintaining a positive mind-set
Untangling the problem together
Agreeing on a way forward
Don't have much time?...
Author
Series
Language
English
Description
Working remotely gives you flexibility and independence. But it can pose challenges when you need to team up with colleagues or coworkers. Virtual Collaboration covers the basics of working productively--and collaboratively--from anywhere. You'll learn to:
Communicate clearly over a variety of media
Bond with colleagues across the wires
Keep others--and yourself-accountable
Avoid and mitigate tech glitches
Don't have much time? Get up to speed...
Author
Series
Language
English
Description
Conducting performance reviews can be stressful. But these conversations are critical to your employees' development, allowing you to formally communicate with them about their accomplishments relative to their goals. Performance Reviews guides you through the basics. You'll learn to:
Gather and analyze the right information
Document your assessment
Address performance problems
Set challenging goals
Don't have much time? Get up to speed fast...
Author
Series
Language
English
Description
Today we have greater control over where and when we work. As our businesses spread across the world and technology makes it easy to do our jobs from anywhere there's Wi-Fi, more of us have the option to go remote. But that doesn't mean we're good at it. Whether you're calling in from a home office every day or one of your team members occasionally logs in from the quiet car on a train, distance can make collaboration more difficult. Remote work gives...
Author
Series
Language
English
Description
From crackly conference lines to pixelated video, virtual meetings can be problematic. But you can host a productive conversation in which everyone participates. Running Virtual Meetings takes you through the basics of:
Selecting the right virtual venue
Giving participants the information and support they need to connect and contribute
Establishing and enforcing a common meeting etiquette
Following up from afar
Don't have much time? Get up to...
Author
Series
Language
English
Description
Leading any team involves managing people, technical oversight, and project administration, but leaders of virtual teams perform these functions from afar. Leading Virtual Teams walks you through the basics of:
Connecting your people to each other--and to the team's mission
Surmounting language, distance, and technology barriers
Identifying and using the right communication channels
Don't have much time? Get up to speed fast on the most essential...
Author
Series
Language
English
Description
Whether you're dealing with a problem employee or praising the good work of a colleague, you need to communicate in a way that promotes positive change in others. Giving Effective Feedback quickly walks you through the basics of delivering feedback that gets results, including:
Choosing the right time to talk
Engaging in productive dialogue
Helping both star and struggling performers
Developing a plan for effective follow-up
Don't have much time?...
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