Introduction: How to use this book in order to save time and write compelling performance appraisals
Part I: Core Competencies and Commonly Rated Performance Factors
Adaptability and Change Management Skills
Attendance and Punctuality (Reliability)
Communication and Cooperation
Goal and Objective Setting
Judgment and Decision-Making Ability
Innovation and Creativity
Oral and Written Expression
Organization and Planning Skills
Problem Solving Skills and Results Orientation
Professionalism: Grooming and Appearance
Strategic and Critical Thinking Skills
Supervisory Responsibilities and Development of Subordinates
Teamwork: Interpersonal and Relationship-Building Skills
Part II: Performance Appraisal Phrases for Particular Titles and Roles
Administrative Support (Secretarial: Customer Service)
Customer Service Representative
Product Development Engineer
Credit and Collections Manager
Facilities Maintenance Supervisor
Project Manager (Construction)
Quality Assurance Director
Safety and Security Supervisor
Employee and Labor Relations Representative
Training and Organizational Development Specialist
Information Systems: Information Technology
Project Manager (Information Systems)
Sales, Marketing, and Advertising
Event: Conference Coordinator
Fundraising: Development Executive (Non-Profit)
Outside Sales Representative
Sales Assistant (Brokerage)
Manufacturing Supervisor.
Production Control Assistant
Transportation Supervisor
Part III: Future Development Goals
Attendance and Punctuality
Delegation (Staff Development)
Ethics: Adherence to Company Policies
Expression (Verbal and Written)
Organization and Planning
Appendix: Special Feature: Describing Work Ethic and Work Style
High Impact Verbs to Inspire Your Writing
Essential Adverbs to Get Your Message Across
Alphabetical Listing of Particular Titles and Roles
