How to win friends and influence people

Preface / Dorothy Carnegie --

How this book was written, and why / Dale Carnegie --

Nine suggestions on how to get the most out of this book --

Part I. Fundamental techniques in handling people : "If you want to gather honey, don't kick over the beehive" --

The big secret of dealing with people --

"He who can do this has the whole world with him. He who cannot walks a lonely way" --

Part II. Six ways to make people like you : Do this and you'll be welcome anywhere --

A simple way to make a good first impression --

If you don't do this, you are headed for trouble --

An easy way to become a good conversationalist --

How to interest people --

How to make people like you instantly --

Part III. How to win people to your way of thinking : You can't win an argument --

A sure way of making enemies, and how to avoid it --

If you're wrong, admit it --

A drop of honey --

The secret of Socrates --

The safety valve in handling complaints --

How to get cooperation --

A formula that will work wonders for you --

What everybody wants --

An appeal that everybody likes --

The movies do it, TV does it, why don't you do it? --

When nothing else works, try this --

Part IV. Be a leader: how to change people without giving offense or arousing resentment : If you must find fault, this is the way to begin --

How to criticize, and not be hated for it --

Talk about your own mistakes first --

No one likes to take orders --

Let the other person save face --

How to spur people on to success --

Give a dog a good name --

Make the fault seem easy to correct --

Making people glad to do what you want --

A shortcut to distinction / Lowell Thomas.